Downtown Location
The TriWizard Trials
Harry Potter-inspired escape room.
Frequently Asked Questions
The TriWizard Trials
What is competition mode?
Competition mode splits groups of 8 or more players into two teams, each tackling a different half of the game simultaneously. One team starts in the front, the other in the back, and both race to escape their section first. After 30 minutes, the teams swap sides for the second round.
What is the difficulty level for this game?
This game is rated easy to medium difficulty, based on the average player experience. Keep in mind that challenge level increases for smaller groups, younger players, and first-time escape room players.
Not sure which game is right for your group? Reach out to our team and we'll recommend the best fit based on your group's size, age range, and experience level.
Is this game suitable for children?
This game is rated easy to medium difficulty, based on the average player experience. Keep in mind that challenge level increases for smaller groups, younger players, and first-time escape room players. Not sure which game is right for your group? Reach out to our team and we'll recommend the best fit based on your group's size, age range, and experience level.
What are the accessibility considerations for this game?
This game is located in the basement of Improbable Escapes HQ and can only be accessed by stairs.
If you have any accessibility questions, we recommend reaching out to our team before booking so we can help find the best option for your group.
Will other people be added to my booking?
No. All of our bookings are private, so your group will have the game to yourselves.
Do I have to book in advance?
We strongly recommend booking in advance as we operate by appointment. Walk-ins aren't guaranteed to be accommodated as we may not have staff on site should you arrive without a booking.
Do I have to pay in advance?
Yes, full payment is required at the time of booking. If your plans change, you can cancel or reschedule up to 48 hours before your booking.
What if my player count changes?
Reach out to our team and we'll update your booking by charging or refunding accordingly. We recommend giving us as much notice as possible as additional space isn't guaranteed and is subject to availability at the time the request is made.
How do I apply a gift card to my booking?
To book with a gift-card, please fill out this booking form.
Booking within 48 hours? Please call us directly at 1-800-570-0436 as we may not be able to process online requests in time.
How do I apply a K-Pass to my booking?
To book with a K-Pass, please fill out this booking form.
Booking within 48 hours? Please call us directly at 1-800-570-0436 as we may not be able to process online requests in time.
Can I book a Birthday Party Package?
While our Birthday Party Package is offered exclusively at our west-end location, HQ is located in the heart of downtown Kingston with many incredible restaurants nearby. For more information about our Birthday Party Package, please see this page.

