West-end location
Neverland: Heist on the High Seas
Break out of the brig, seize Hook's ship and set course for Neverland. The clock is tick-tick-ticking...
Frequently Asked Questions
Neverland: Heist on the High Seas
What is the difficulty level of this game?
This game is rated high difficulty, based on the average player experience. Keep in mind that challenge level increases for smaller groups, younger players, and first-time escape room players.
Not sure which game is right for your group? Reach out to our team and we'll recommend the best fit based on your group's size, age range, and experience level.
Is this game suitable for children?
This game is suitable for all ages. The themes and content are family-friendly with nothing frightening or inappropriate for younger players.
Children under 12 must be accompanied by an adult, and groups of 9 or more children require two adult supervisors.
Please keep in mind that our games are designed to challenge adult players, so children are welcome, but should come prepared for a challenge.
What are the accessibility considerations for this game?
This game includes several areas that are not wheelchair accessible. Players using a wheelchair will be able to participate in approximately half of the puzzles. Part of the game features a sandy/rocky floor surface. The game includes several loud sound effects.
If you have any accessibility questions, we recommend reaching out to our team before booking so we can help find the best option for your group.
Will other people be added to my booking?
No. All of our bookings are private, so your group will have the game to yourselves.
Do I have to book in advance?
We strongly recommend booking in advance as we operate by appointment. Walk-ins aren't guaranteed to be accommodated as we may not have staff on site should you arrive without a booking.
Do I have to pay in advance?
Yes, full payment is required at the time of booking. If your plans change, you can cancel or reschedule up to 48 hours before your booking.
What if my player count changes?
Reach out to our team and we'll update your booking by charging or refunding accordingly. We recommend giving us as much notice as possible as additional space isn't guaranteed and is subject to availability at the time the request is made.
How do I apply a gift card to my booking?
To book with a gift-card, please fill out this booking form.
Booking within 48 hours? Please call us directly at 1-800-570-0436 as we may not be able to process online requests in time.
How do I apply a K-Pass to my booking?
To book with a K-Pass, please fill out this booking form.
Booking within 48 hours? Please call us directly at 1-800-570-0436 as we may not be able to process online requests in time.
Can I book a Birthday Party Package?
Yes! The Birthday Party Package is available as an add-on to this escape room. To learn more about what's included or to request a reservation, fill out our booking form.
We recommend booking well in advance to secure your preferred date and time. Walk-ins for parties cannot be accommodated.

